Custom and personalized orders
Depending on how complex the customization is, feel free to send me a message but normally I can accommodate the following:
- currency
- extra rows (Not available for all Annual Budget spreadsheets)
If you would like any modifications, please email us at support@jrendigital.com after purchase
After purchase - I can't access my Google Sheets template, how do I get my spreadsheet?
Does it open in 'View Only' mode?
If so, go to 'File' → 'Make a copy' at the top tool bar. Then save to your computer/drive. You can start using the template.
If it doesn't work please read 'Instruction' tab (first sheet), there is a section called 'Troubleshooting' there (in red text).
Feel free to reach out to me if you're still having trouble so I can send it to you via email
Can I use it in Excel/ Do you have an Excel version?
Currently the majority of my spreadsheets are not compatible with Excel and can only be used in Google Sheets. You just need to have a google account and it's FREE to use.
Frequently Asked Questions
You'll receive a PDF emailed directly after purchase. You may need to check spam folders for an email from support@jrendigital.com.
Once you receive the PDF you'll have access to make a copy of the Google sheet (or if enabled for that product, the excel file).
Please check individual product listings for information on each product.
Depending on how complex the customization is, feel free to send me a message but normally I can accommodate the following:
- currency
- extra rows (Not available for all Annual Budget spreadsheets)
Does it open in 'View Only' mode?
If so, go to 'File' → 'Make a copy' at the top tool bar. Then save to your computer/drive. You can start using the template.
If it doesn't work please read 'Instruction' tab (first sheet), there is a section called 'Troubleshooting' there (in red text).
Feel free to reach out to me on Etsy if you're still having trouble so I can send it to you via email
No worries, we're here to help!
Please understand that 90%+ of customer queries can be answered via the detailed instructional video that comes with each of our products.
However, we're always here to help.
Please email us at support@jrendigital.com if you have any questions.
Please allow 12-24 hours for a response.
Thanks so much!
Digital products are like icecream, once consumed can't be refunded.
Due to the digital nature of our products, we do NOT offer refunds. All sales are final.
Please be mindful when making your selection.
Please feel free to email us at support@jrendigital.com should you wish to exchange your product.
Frequently asked questions
Can’t find what you are looking for?Our people are here to help you! Send us a message & we'll get back to you within 12-24 hours.